Accessing Records in the Custody or Control of the MSA

The Market Surveillance Administrator is subject to the Alberta Freedom of Information and Protection of Privacy Act (“FOIP” Act).   The FOIP Act establishes certain rights for access to all documents in the custody or control of the MSA, subject to certain exceptions such as the protection of other person’s privacy rights, confidential information, and the integrity of ongoing investigations.  The right to access extends to all records including those in existence prior to the implementation of the FOIP Act.

Informal Request for Information

Before you make a formal request for information, please visit www.albertamsa.ca to determine if the record you are looking for has already been published.

If the record has not been published, contact the MSA FOIP Coordinator, at foip@albertamsa.ca or 403-705-3181 to discuss your request.    A determination will be made as to whether the information is readily available or if you will be required to submit a formal request under the FOIP Act.

If a request for informal disclosure is denied, you may make a formal request to the MSA:

  1. By filling out the Request to Access Information form  provided on line [form] or by requesting a copy of the Request to Access Information form;  AND
  2. Providing the completed form, along with any applicable fee, by mail to the following address:

Market Surveillance Administrator

#500, 400 – 5th Avenue S.W.

Calgary AB T2P 0L6

Request for Your Own Personal Information

If you are requesting your own personal information:

  1. You must provide proof of your identity before any records are released to you.
  2. There is no initial fee for accessing your own information.    If the cost of photocopying documents exceeds $10.00, you will be notified of additional fees.
  3. Fill  out the Request to Access Information form  provided on line [form] or by requesting a copy of the Request to Access Information form;  AND
  4. Providing the completed form  by mail to the following address:

Market Surveillance Administrator

#500, 400 – 5th Avenue S.W.

Calgary AB T2P 0L6

 

 

Request for Personal Information of Another Individual

If you are requesting personal information of another individual:

  1. You must provide proof that you can legally act on behalf of that individual.
  2. You must provide proof of your identify.
  3. There is no initial fee for accessing this personal information.    If the cost of photocopying documents exceeds $10.00, you will be notified of additional fees.
  4. Fill out the Request to Access Information form  provided on line [form] or by requesting a copy of the Request to Access Information form;  AND
  5. Providing the completed form by mail to the following address:

Market Surveillance Administrator

#500, 400 – 5th Avenue S.W.

Calgary AB T2P 0L6

General Information Request

If you are requesting information about a third party or information other than personal information, the following fees are applicable:

  1. Initial non-refundable fee of $25.00 (no GST required).  This fee must be paid before the MSA will begin searching for the requested documents.
  2. Additional fees may be required if the time and costs of locating and supplying the requested documents is estimated to exceed $150.00.  If the MSA determines that additional fees will be charged, the MSA will provide you with an estimate prior to charging those costs.
  3. All fees are non-refundable.

Method of Application and Payment

Requests for General Information will not be accepted via facsimile or email as the initial fee must be included to proceed.  MSA will accept all written (email, fax, paper) Requests for Personal Information.

 

The MSA currently accepts payment only in the form of a certified cheque or money order made payable to the Market Surveillance Administrator.

How Long Will the MSA Take to Respond?

The FOIP Act requires that the information you are requesting is provided to you within 30 days after the MSA receives the Request to Access Information form and, if applicable, the initial fee.   The MSA will make every reasonable effort to comply with this requirement.

 

FOIP Questions or Concerns?

Contact the MSA FOIP Coordinator:

Amy Siciliano

#500, 400 – 5th Avenue S.W.

Calgary AB T2P 0L6

403-705-3181

foip@albertamsa.ca